Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds may be are granted
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 60 days after purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hcmalbion@haircare.co.nz.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hcmalbion@haircare.co.nz.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Create natural looking curls, deep waves or a stunning beachy look with the ghd curve® creative curl wand.
The ghd curve® creative curl wand has a unique 28mm – 23mm tapered barrel for a glamorous, bouncy, big hair. The protective cool tip provides you with a safe place to hold the hair in place while you curl, and the built-in safety stand allows you to place the wand down securely during styling. Other handy features include a professional-length cord to allow for flexible styling, automatic sleep mode after 30 minutes without use and universal voltage, so you can use your wand anywhere in the world.
Each ghd curve® wand contains the break-through ultra-zone technology that guarantees the right curling temperature of 185°C. This is maintained across the whole barrel thanks to the latest in advanced technology recognising the section of hair and adapting to ensure the correct styling temperature at all times; delivering lasting curls that are formed fast and stay locked-in, while respecting the health of your hair.
Product features:
Warranty:
ghd offer a 2 year warranty on their curling tools.